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| RETURN AND SHIPPING POLICY |
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30-Day 100% Satisfaction Guarantee**
If you are not completely satisfied with any product2, return it for a full refund of the product purchase price, full credit, or exchange of your choice. Up to 30 days from the shipping date. 2 The following items are returnable only if defective OR unopened/unused: strings, reeds, computers, software/soundware, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, sheet music, cassettes, books, CDs, DVDs, videos, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product. Returned bows are assessed a $14.00 restocking fee. Instruments priced over $3,000.00 are assessed a $50.00 restocking fee. All returned woodwind and brass instruments incur a $30.00 sanitization fee. Returned mouthpieces priced over $300 incur a $20.00 sanitization fee; the fee for mouthpieces under $300 is $14.00. Due to their return policies, you must contact Apple directly to repair, replace, or return Apple products. They may not be returned to us under any circumstance. Blubaughsmusic.com only accepts returns made within the first 30 days from shipment. Should you find it necessary to return any merchandise, it must be shipped within this 30-day guarantee period. Please follow the return instructions printed on the back of your invoice. All returned items must include a Return Authorization Number, be in the original packaging complete with the warranty card and owner’s manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges. Should you decide to return your shipment, please follow the return steps printed on the back of your invoice and pack your return carefully to prevent damage in shipment. All returns must: Include a return authorization number; Be in the original packaging complete with all collateral materials such as cases, straps, cables, care kits, certificates of authenticity, warranty cards, manuals, and any other materials that originally shipped with the instrument. Be in brand-new condition, showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings, or scrapes on the instrument or collateral materials. **Stringed instruments priced at $1999.00 or more, must be returned within 10 days of shipment. Return items not meeting these requirements may be refused or a restocking fee of up to 25% may be assessed. , must be returned within 10 days of shipment. |
IF YOU HAVE ANY QUESTIONS OR CONCERNS PHONE 814-445-2027 FOR MORE INFO
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